How automating HR processes skyrocketed productivity for Gigaclear - Innovation Partner - IoT, FinTech, Mobile Apps & Software Development, Cloud Engineering

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How automating HR processes

Skyrocketed productivity

for gigaclear

Introduction

Gigaclear is a UK-based telecommunications service provider committed to enhancing the connectivity of underserved rural communities by providing fast and reliable broadband services directly to their homes.

Gigaclear has a network spanning more than 22 counties across the UK, and is experiencing rapid growth, comprising over 800 employees dedicated to achieving the mission.

When it became clear that the business needed support in improving its HR systems, iTelaSoft came on board to help.

Manual HR processes were causing inefficiencies

With the rapid expansion of Gigaclear's workforce, the HR department faced a multitude of complex challenges. These included:

Managing the onboarding and offboarding processes

Conducting thorough performance reviews

Ensuring fair and efficient compensation procedures for all employees

Traditionally, these essential HR functions relied heavily on manual processes. This manual approach involved labour-intensive tasks such as data manipulation, extensive email communications, and the maintenance of disparate data sources.

Unfortunately, these manual methods proved to be inefficient and prone to errors, leading to data inconsistencies, loss, and miscommunication among various stakeholders.

A revolutionary HR system that automates almost all manual tasks

In response to these challenges, Gigaclear sought to revolutionise its HR operations by developing the Astro HR system. This innovative solution aimed to streamline and automate key HR processes, mitigating the inefficiencies associated with manual methods.

The Astro HR system key features include:

Automation and optimised data management

Automation and optimised data management that standardises processes, enhances data accuracy, and minimises manual interventions

Real-time notifications and updates

Real-time notifications and updates to ensure that all relevant stakeholders remained informed and engaged throughout the HR processes

Stringent data security and compliance measures

Stringent data security and compliance measures, guaranteeing conformity with rigorous data protection standards like GDPR, as well as encryption & access controls aimed at safeguarding employee data & minimising breaches

Results

The Astro HR system not only addressed Gigaclear's immediate HR challenges but also positioned the organisation for long-term success by fostering a culture of efficiency, collaboration, and continuous improvement.

The HR team experienced a significant reduction in manual workload and administrative burdens

The system empowered HR professionals to focus on strategic initiatives and value-added tasks by eliminating the need for outdated internal trackers, thereby enhancing overall productivity

Implementation of best practices when it comes to testing, with up-to-dThe system's intuitive interface and automated functionalities simplified the review process, enabling managers to allocate their time more efficiently and provide valuable feedback to their teams ate knowledge stored and maintained for future use.

Employees felt more empowered and engaged in their professional development with improved access to critical HR information

Identification of Key Challenges:

With the rapid expansion of Gigaclear's workforce, the HR department faced a multitude of complex challenges. These included the daunting task of managing the onboarding and offboarding processes, conducting thorough performance reviews, and ensuring fair and efficient compensation procedures for all employees.

Traditionally, these essential HR functions relied heavily on manual processes. This manual approach involved labor-intensive tasks such as data manipulation, extensive email communications, and the maintenance of disparate data sources. Unfortunately, these manual methods proved to be inefficient and prone to errors, leading to data inconsistencies, loss, and miscommunication among various stakeholders.

Solution Presentation:

In response to these challenges, Gigaclear sought to revolutionize its HR operations by developing the Astro HR system. This innovative solution aimed to streamline and automate key HR processes, mitigating the inefficiencies associated with manual methods.

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