iTelaSoft is pleased to announce that it has successfully completed the ISO/IEC 27001:2022 certification audit, fortifying its Information Security Management System (ISMS) and bringing peace of mind to clients operating in regulated industries, from financial services to telecommunications.
“After nearly two years of unwavering dedication, our team completed a rigorous 7-hour certification audit, receiving recommendation for certification with only two minor nonconformities and six recommendations for improvement,” says Malinda Sirisena, Director – Operations (APAC) at iTelaSoft.
Rather than opting for a quick compliance tool rollout, iTelaSoft chose to embed security practices deeply across its Sydney headquarters and Colombo development hub, touching every business function. These enhancements cover endpoint security, secure communication channels, physical premises, and extend to functional teams in Sales, Marketing, Product Development, FinTech, IoT, Salesforce, WSO2, QA, HR and BPO.
Why ISO 27001 matters for Australian and global enterprises
In today’s marketplace, senior IT and business leaders are focused on mitigating operational risks, meeting compliance demands, and accelerating procurement outcomes. ISO 27001 certification stands out as one of the most recognised information security standards globally, enabling iTelaSoft’s clients to satisfy their own regulatory, risk and procurement obligations—whether in Australia (such as APRA CPS 234 compliance), the UK, EMEA or APAC regions.
Recent industry analyses show that 59% of B2B buyers now require ISO compliance as part of vendor selection criteria, while ISO 27001-certified suppliers enjoy reduced due diligence timelines and improved market access. According to the Australian Cyber Security Centre and international research, the indirect financial benefits of ISO 27001 include avoided breach costs (the average incident costs over $200,000) and enhanced trust among enterprise buyers.
A foundation built for continuous improvement
iTelaSoft’s approach aligns with industry best practice (plan-do-check-act cycles), and the robust certification result demonstrates a mature and operationally resilient security culture. The audit’s outcome, with minimal nonconformities, highlights the company’s ongoing commitment to continuous improvement—a core value for clients seeking long-term, strategic partnerships.
“This achievement reflects the tremendous effort and dedication of our core ISO team, as well as support across all departments and management,” says Mr. Sirisena. and procurement obligations—whether in Australia (such as APRA CPS 234 compliance), the UK, EMEA or APAC regions.
What this means for business leaders who work with iTelaSoft
For senior decision makers in Australia, the UK, EMEA and APAC regions, the certification signals:
Accelerated time-to-contract and vendor onboarding
Readiness to participate in government and regulated tenders requiring ISO/IEC 27001:2022 status
Independent verification of security controls for FinTech, data-sensitive projects, and enterprise software development
Confidence in sustained compliance and risk mitigation across digital transformation initiatives
With headquarters in Sydney and operations spanning London, Colombo and Mohali, iTelaSoft delivers software development, Salesforce platforms, IoT solutions, and managed IT services at enterprise scale. Its ISO/IEC 27001:2022 certification joins a portfolio of credentials, including ISTQB Platinum Partner recognition, supporting business assurance wherever clients operate.
“As Director – Operations (APAC), this ranks as one of my most fulfilling career milestones. It’s proof of what we achieve together through commitment, collaboration and a focus on excellence. Thank you, Team iTelaSoft—this success belongs to all of you.” says Malinda.
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