Scaling Networks.

Reliable Transformation.

Turn visionary telco strategies into powerful realities with end-to-end solutions for network testing, service assurance, and emerging technology enablement.

From regional carriers to global operators, iTelaSoft supports with innovation, reliability, scalability, and accelerated transformation. With over a decade of in-depth telecommunications industry experience, we deliver strategic value that helps your operations to innovate and expand.

Why Choose iTelaSoft for Telco Transformation:

10+ years of dedicated telecom industry expertise
Trusted by leading global operators including Vodafone, Sky, and GigaClear
Strategic partnerships with technology leaders (AWS, Microsoft, WSO2, Qualcomm)
Proven track record across 20+ countries across Australia, Africa, Europe, and beyond
End-to-end capabilities spanning network infrastructure to customer-facing services

Critical Challenges Facing Modern Telco Operators

Whether you're modernising legacy systems or deploying new radio technologies, there are common challenges every telco faces. iTelaSoft supports progressive network operators to navigate through these challenges.

Challenge 1 - Network Complexity & Testing Bottlenecks

Modern telecommunications networks span Radio Access Networks (RAN), backhaul infrastructure, core network elements, and application layers. This complexity creates significant testing and validation challenges. We provide end-to-end testing and validation capabilities spanning across all these layers.
Traditional testing methods cannot keep pace with rapid service deployment requirements. Lengthy testing cycles delay new service launches and revenue opportunities. Our tools and methodologies makes telco testing 5x faster.
Managing 2G, 3G, 4G, and 5G networks simultaneously increases operational complexity. Inconsistent testing approaches lead to post-deployment issues and customer impact. We cover a comprehensive set of test capabilities without leaving gaps.

Challenge 2 - Network Performance & Service Reliability

Unplanned network downtime creates cascading business impacts including significant revenue losses and customer churn. Performance issues and outages lead to contractual / regulatory penalties and reputational damage: We provide monitoring and observability solutions to identify outages faster and minimize adverse impact.
Traditional monitoring is reactive and only detects failures after customers are impacted and SLA breaches. Manual troubleshooting extends resolution times and increases costs. Our solutions enable network operators to assess stresses in the network and enable self-planning, self-healing strategies.

Challenge 3 - Legacy System Modernisation and Integration

Outdated OSS/BSS applications slow-down and limit innovation capabilities. Not only they lack modern security frameworks and compliance capabilities, but also, they consume significant operational budgets. iTelaSoft supports telcos to modernise and extend their critical applications.
Siloed systems prevent seamless cross-functional data flow and create bottlenecks in consolidating data. Also it prevents monetisation of services and data with the internal and external ecosystem, slowing market capitalisation. To make matters worse, many organisations attempt to close this gap with ad-hoc integrations, making the system brittle and fail prone. iTelaSoft supports solving this problem with proper Enterprise Integration & Orchestration Strategies, API Management, and Enterprise Identity, lead organisations towards manageability, scalability and reliability.

Challenge 4 - Emerging Technology Adoption

Rapid technology evolution creates deployment and integration challenges. Complexity with multi-vendor, multi-domain 5G NSA/SA deployments require sophisticated validation. Managing millions of connected IoT devices demands new operational approaches. Amidst this, slower technology adoption results in competitive disadvantage. iTelaSoft’s decade worth of experience in supporting telcos to adopt emerging technologies becomes a valuable tool dealing with these challenges.
Modern telcos are more sophisticated than providing traditional voice and broadband services to consumer market. There are a growing API Economies and Agentic Economies that’s disrupting B2B relationships of telcos. iTelaSoft support telcos in exposing network capabilities through APIs with new security and management frameworks. We also support in leveraging artificial intelligence for network optimisation and building agentic use cases for internal and customer facing scenarios.

Every challenge comes with an opportunity! iTelaSoft empowers telco operators to transform visionary strategies into market-leading success. Our industry-focused services and ready-to-use solutions ensure mission-critical reliability, measurable scalability, and proven cost efficiency.

Every challenge comes with an opportunity! iTelaSoft empowers telco operators to transform visionary strategies into market-leading success. Our industry-focused services and ready-to-use solutions ensure mission-critical reliability, measurable scalability, and proven cost efficiency.

Comprehensive Solutions for

End-to-End Telecom Operations

XGP Platform - Revolutionary Testing Solution

Our flagship XGP platform transforms cellular testing with breakthrough technology that delivers 5x faster testing speeds while reducing costs by 60%. This cloud-native solution automates complex testing scenarios, provides real-time analytics, and integrates seamlessly with existing infrastructure.

XGP - Telco Testing Redefined

Our flagship XGP platform transforms omni-channel telco testing with breakthrough technology that delivers 5x faster testing speeds while reducing testing costs by 60%. Uniting RF testing, web, API and mobile testing in a single solution, XGP automates complex testing scenarios, provides real-time analytics, and integrates seamlessly with existing infrastructure.

Capabilities

RF-to-Core Coverage

Comprehensive end-to-end testing from radio frequency layer through backhaul to core network elements

Multi-Technology Support

Seamless testing across 2G, 3G, 4G, and 5G network environments, from voice, messaging to data services.

Integration Testing

Validate multi-vendor network components for seamless interoperability

Automated Test Orchestration

Run complex test scenarios without manual intervention. Reduce effort of testing and increase diagnostic efficiency

Performance Benchmarking

Detailed metrics and analytics for quality assurance validation

Monitoring

Watch various types of services, measure availability & performance, alert in real time.

Business Benefits

Reduction in testing cycle times

Improved quality assurance confidence and consistency

Improvement in first-time-right service launches

Faster time-to-market for new network services or changes to services

Reduced post-deployment issues and customer impact

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Telco Test Automation with XGP

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Service Observatory - Network Assurance for Telcos

Monitor network performance, uptime, and availability around the clock. Generate KPIs and alerts based on network status. Orchestrate self-healed and managed network infrastructure that responds to issues proactively before customer impact occurs. Network Service Assurance Platform provides comprehensive visibility across network layers with AI-driven insights that predict, prevent, and resolve issues automatically. Continuous monitoring and intelligent orchestration ensure mission-critical reliability and optimal performance.

Capabilities

Real-Time Monitoring

Continuous surveillance of network performance and availability metrics

KPI Tracking

Automated tracking of key performance indicators against service level agreements

Alert Management

Intelligent alerting system distinguishes and informs critical issues from normal variations

Predictive Analytics

AI-based analysis identifies stress conditions before outages occur

Self-Healing Orchestration

Automated workflows execute planning and remediation actions involving minimal human intervention

Business Benefits

Significant reduction in unplanned downtime incidents

Faster incident resolution and recovery times

Improved SLA compliance and customer satisfaction

Reduced operational overhead and staffing requirements

Proactive issue prevention versus reactive troubleshooting

Reduced post-deployment issues and customer impact

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Enterprise Integration & Orchestration for Telcos

Remove stability failure points caused by ad-hoc system integration techniques. Design and deploy API Gateways, Enterprise Integrators, and Identity Manager systems that create seamless connectivity. Our enterprise integration approach creates unified data flows and enables intelligent orchestration across business functions.

Capabilities

API Gateway Implementation

Secure, scalable API management across internal and external consumers

Enterprise Service Bus

Message-oriented architecture for asynchronous, event-driven operations

Identity & Access Management

Centralised authentication and authorization frameworks

Data Integration and Translation

Seamless connectivity and synchronization across operational systems

Ecosystem Monetisation

Platform approaches for exposing and commercialising digital assets

Business Benefits

New revenue streams through API monetisation and ecosystem partnerships

Improved operational efficiency through integrated data flows

Enhanced partner collaboration and third-party integration capabilities

Reduced integration costs through standardised platforms

Business stability and reliability overcoming brittle integrations

Reduced post-deployment issues and customer impact

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Emerging Technology Enablement for Telcos

Modern telco businesses are continuously evolving and redefining themselves. This is driven by changing needs of a highly tech savvy consumer base, as well as ever increasing sophistication of partner ecosystem. On top of that, increasing demands from compliance and regulatory bodies adds further stress on telco operations. Our emerging technology services position telcos at the forefront of innovation, enabling next-generation service capabilities that drive competitive advantage and revenue growth.

Capabilities

Radio Access Network Validation & Optimisation

Comprehensive testing and optimisation for 2G to 5G network services

Incorporating AI in OSS/BSS systems

Machine learning models for voice, text, and behavioral analysis. Natural language processing for customer service automation

IoT Innovation Services

End-to-end device development from concept through production, Comprehensive validation of device firmware and connectivity protocols

API Ecosystem Strategy

Rearchitecting and scaling north/south bound interfaces. Implementation of infrastructure for exposing and monetising network capabilities

Business Benefits

Market leadership through next-generation service capabilities

Revenue uplift and diversification through emerging technology services

Improved customer experience through AI-powered use cases

Compliance risk mitigation and penalty reduction

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IoT Services

Support IoT device design, firmware validation, edge analytics, and adaptive device management capabilities that enable scalable Internet of Things deployments.

Our IoT services help telcos become essential IoT connectivity and management providers, opening new market opportunities and revenue streams in the rapidly growing connected devices space

Key Capabilities

Device Design & Prototyping

End-to-end device development from concept through production

Firmware Validation

Comprehensive testing of device firmware and connectivity protocols

Edge Analytics

Local data processing and intelligence at network edge

Device Management

Lifecycle management including provisioning, updates, and decommissioning

Connectivity Optimisation

Specialised optimisation for IoT-specific network requirements

Business Benefits

New revenue opportunities in rapidly growing IoT market

Expanded service offerings and customer value propositions

Competitive advantages in emerging connected device markets

Operational insights through edge-deployed analytics

Scalable infrastructure supporting millions of devices

Reduced post-deployment issues and customer impact

❝

Our experience with the WSO2 implementation was highly positive. iTelaSoft demonstrated strong technical expertise, clear communication, and a collaborative approach throughout the project. The team ensured all requirements were met and delivered a stable, scalable, and well-integrated solution. The team remains responsive, proactive, and committed to ensuring system stability and timely issue resolution. Their support has contributed greatly to smooth operations and improved service reliability.

❞

Christopher Shikilango

MFS Solution Architect - Yas Tigo

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Industry Context

Why Choose iTelaSoft for Telco Transformation

10+ years of dedicated telecom industry expertise

Trusted by leading operators worldwide

Strategic partnerships with technology leaders (AWS, Microsoft, WSO2, Qualcomm)

Proven track record across multiple countries across Australia, Africa, Europe, and beyond

End-to-end capabilities spanning network infrastructure to customer-facing services

Industry Context

Why Choose iTelaSoft for Telco Transformation

10+ years of dedicated telecom industry expertise

Trusted by leading operators worldwide

Strategic partnerships with technology leaders (AWS, Microsoft, WSO2, Qualcomm)

Proven track record across multiple countries across Australia, Africa, Europe, and beyond

End-to-end capabilities spanning network infrastructure to customer-facing services

Proven Results for Telecommunications Leaders

A leading UK based telecommunications provider reduced their 5G testing timeline by 35% using iTelaSoft's XGP platform. The automated testing solution accelerated 5G rollout plan while reducing service validation costs by 60%.

Strategic Technology Partnerships

Our telecommunication solutions leverage partnerships with leading technology providers to deliver comprehensive, enterprise-grade platforms. These strategic relationships ensure access to the latest innovations and certified expertise

Your Path to Telecommunications Transformation

Phase 1: Assessment & Planning (2-4 weeks)

Current state analysis, requirement gathering, and solution design tailored to your specific infrastructure and objectives.

Phase 2: Platform Deployment (4-8 weeks)

XGP platform implementation, system integration, and initial configuration optimized for your network environment.

Phase 3: Testing & Optimization (2-4 weeks)

Comprehensive testing, performance tuning, and optimization to ensure maximum efficiency and reliability.

Phase 4: Go-Live & Support (Ongoing)

Production deployment with continuous monitoring, support, and optimization services to ensure sustained success.

Innovate Faster with Ready-to-Use Solutions and Starter Kits

XGP Telco Test Automation Platform

Focus: Multi-channel test automation, end-to-end monitoring, quality assurance

Deploy comprehensive testing infrastructure rapidly with our proven XGP platform. Validate network behavior from RF to applications with laboratory-grade precision, accelerating service launches and improving quality assurance confidence.

Network Service Assurance Platform

Focus: Proactive monitoring, KPI tracking, self-healing orchestration

Ensure mission-critical network reliability with intelligent, proactive assurance capabilities. Monitor performance, predict issues, and execute automated remediation workflows that keep your network running optimally 24/7.

Mobile Money QR Engine

Focus: Industry-standard QR payment code generation

Enter the mobile money market quickly with proven payment platform technology. Our QR engine enables secure, scalable payment services across feature phones and smartphones.

ServiceMart - API & Data Marketplace

Focus: Ecosystem management, monetisation, API exposure

Transform network capabilities into revenue-generating services. ServiceMart platform enables discovery, management, and monetization of APIs and data assets across your ecosystem partners.

See Services overview

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Strategy & Design

Prototype and design from PoC to MVP

UI & UX Design

Build & Engineer

Product Development

Data & AI Enablement

Digital Transformation

Customised Software Development

Independent Validation & Quality Assurance

Salesforce Development Services

WSO2 Services

AWS Solutions

DevOps Services

Managed Services & Resources

Support & Maintenance

Certified Professionals

Critical Challenges Facing Modern Telco Operators

Challenge 1 - Network Complexity & Testing Bottlenecks

Challenge 2 - Network Performance & Service Reliability

Challenge 3 - Legacy System Modernisation and Integration

Challenge 4 - Emerging Technology Adoption

Your Path to Telecommunications Transformation